FREQUENTLY ASKED QUESTIONS
Account & Billing
Error Codes
- "Card reader not found while searching "
- "Blank MID/TID"
- "Do not honor" (Error code 5)
- "Session Establishment Failed" (Error Code 308)
- "Previous transaction is pending"
- "Transaction failed due to low Internet bandwidth" (Error code 312)
Help
- How do I edit any of the customer information after we have entered it?
- Which devices are compatible with the ePaisa Card Reader?
- I forgot my username/password. What do I do?
- I forgot my Password. What do I do?
- Can I use my account in a different region at the same time?
- Can I get another ePaisa Card Reader?